FAQ
Got Questions? We’ve Got Answers!
1. Why Choose Enagic Over Competitors?
Certifications:
Enagic is the only water ionizer company in the world with:
- Medical Grade Approval: Recognized by the Japanese Ministry of Welfare and Labor and the Japanese Association of Preventative Medicine for Adult Diseases (JAPMAD).
- ISO Certifications: ISO 13485 (medical devices), ISO 9001 (quality control), and ISO 14001 (environmental management).
- WQA Gold Seal: Awarded by the Water Quality Association for exceptional water quality.
Used in Hospitals:
Over 250 hospitals in Japan use Enagic’s machines due to their superior quality and it is endorsed by 6,500 Japanese doctors.
What Doctors Say:
Dr. Hiromi Shinya, inventor of colonoscopy, states, “Kangen Water is considered the very best drinking water because of its incomparable powers of hydration, detoxification, and anti-oxidation.”
Handmade Excellence:
Each machine is hand-assembled by a single technician, undergoing rigorous quality checks to ensure top performance.
2. Why Are Enagic Machines So Expensive?
Premium Materials:
- Enagic uses 99.9% pure titanium plates coated in platinum, ensuring durability and high electrical conductivity.
- Platinum costs $2,000 per ounce; titanium costs $500 per pound.
Superior Performance:
- Enagic machines provide 4x more power than competitor machines, producing water with consistent ionization and antioxidant properties.
- Competitor machines often use cheaper mesh plates, which degrade faster, leach metals into the water, and have shorter lifespans (3–7 years vs. Enagic’s 15+ years).
Lifespan and Longevity:
With proper care, Enagic machines, including the K8, are designed to last 15-25 years. Regular maintenance, such as monthly citric acid cleaning and following the manufacturer’s care guidelines, ensures consistent performance and extends their lifespan.
In addition, Enagic offers affordable servicing options, such as a $40 refurbishment service, allowing machines to be cleaned and restored for continued use well beyond 15 years. Many users report their machines operating effectively for over 25 years, making them a truly lifetime investment.
3. What Is the Anespa?
The Anespa transforms your shower and bath water into mineral-rich, chlorine-free, hot spring-quality water.
Key Features:
- Removes contaminants like chlorine.
- Contains minerals such as Tufa, MIC Stone, and Power Stone for relaxing, slightly alkaline water.
- Produces water with micro-clusters, improving skin hydration and reducing irritation.
Did you know?
One 10-minute shower can expose you to more chlorine than drinking 8 glasses of tap water. Anespa protects your skin and health while providing a spa-like experience.
4. How Does Electrolysis Work?
The Science of Ionization:
Electrolysis is the process where water passes over charged titanium plates, separating it into two streams:
- Alkaline Water: Rich in antioxidants for drinking.
- Acidic Water: Ideal for cleaning and disinfecting.
Enagic’s Advantage:
- Larger titanium plates and higher power ensure better water separation and ionization.
- Built-in flow regulators maintain consistent water quality.
5. What Does the Ionization Process Do?
The ionization process transforms water into:
- Antioxidant-Rich Water: Neutralizes free radicals and reduces oxidative stress.
- Alkaline Water: Promotes a balanced pH in the body, supporting overall health.
6. What Certifications Does Enagic Have?
Enagic’s machines meet the highest global standards:
- ISO 13485: Medical device certification.
- ISO 9001: Quality control certification.
- ISO 14001: Environmental management certification.
- WQA Gold Seal: Recognized for exceptional water quality and safety.
7. What Are the Environmental Benefits?
- Plastic-Free Lifestyle: Reduce reliance on bottled water and contribute to less plastic waste.
- Eco-Friendly Cleaning: Replace harmful chemical cleaners with Kangen water for household use.
- Sustainability: Enagic machines are designed to last, reducing waste compared to short-lived alternatives.
8. Can I Take Kangen Water Through Airport Security?
Yes! Kangen water is classified as medically graded.
- Present the medical-grade certificates to security.
- The water will be tested and allowed on the plane.
9. What About the Calcium Sulfite Query?
Enagic filters use calcium sulfite, a naturally occurring mineral, to disinfect water before it enters the carbon filter.
Key Facts About Its Components:
- Calcium: Supports bone health and wound healing.
- Sulfur: Promotes detoxification and skin health.
- Oxygen: Enhances tissue health and energy levels.
Calcium sulfite breaks down during the ionization process, leaving no harmful residue in the water.
10. What Makes Enagic’s Cleaning System Unique?
- Self-Cleaning Features: Regularly reverses electric currents to clean the plates automatically.
- Manual Cleaning: Monthly citric acid cleaning ensures longevity and performance.
- Durable Design: Bolted assembly prevents damage and allows for easy refurbishment.