FAQ

Got Questions? We’ve Got Answers!

1. Why Choose Enagic Over Competitors?

Certifications:
Enagic is the only water ionizer company in the world with:

  • Medical Grade Approval: Recognized by the Japanese Ministry of Welfare and Labor and the Japanese Association of Preventative Medicine for Adult Diseases (JAPMAD).

  • ISO Certifications: ISO 13485 (medical devices), ISO 9001 (quality control), and ISO 14001 (environmental management).

  • WQA Gold Seal: Awarded by the Water Quality Association for exceptional water quality.

Used in Hospitals:
Over 250 hospitals in Japan use Enagic’s machines due to their superior quality and it is endorsed by 6,500 Japanese doctors.

What Doctors Say:
Dr. Hiromi Shinya, inventor of colonoscopy, states, “Kangen Water is considered the very best drinking water because of its incomparable powers of hydration, detoxification, and anti-oxidation.”

Handmade Excellence:
Each machine is hand-assembled by a single technician, undergoing rigorous quality checks to ensure top performance.

Premium Materials:

  • Enagic uses 99.9% pure titanium plates coated in platinum, ensuring durability and high electrical conductivity.
  • Platinum costs $2,000 per ounce; titanium costs $500 per pound.

Superior Performance:

  • Enagic machines provide 4x more power than competitor machines, producing water with consistent ionization and antioxidant properties.
  • Competitor machines often use cheaper mesh plates, which degrade faster, leach metals into the water, and have shorter lifespans (3–7 years vs. Enagic’s 15+ years).

Lifespan and Longevity:
With proper care, Enagic machines, including the K8, are designed to last 15-25 years. Regular maintenance, such as monthly citric acid cleaning and following the manufacturer’s care guidelines, ensures consistent performance and extends their lifespan.

In addition, Enagic offers affordable servicing options, such as a $40 refurbishment service, allowing machines to be cleaned and restored for continued use well beyond 15 years. Many users report their machines operating effectively for over 25 years, making them a truly lifetime investment.

The Anespa transforms your shower and bath water into mineral-rich, chlorine-free, hot spring-quality water.

Key Features:

  • Removes contaminants like chlorine.
  • Contains minerals such as Tufa, MIC Stone, and Power Stone for relaxing, slightly alkaline water.
  • Produces water with micro-clusters, improving skin hydration and reducing irritation.

Did you know?
One 10-minute shower can expose you to more chlorine than drinking 8 glasses of tap water. Anespa protects your skin and health while providing a spa-like experience.

The Science of Ionization:
Electrolysis is the process where water passes over charged titanium plates, separating it into two streams:

  • Alkaline Water: Rich in antioxidants for drinking.
  • Acidic Water: Ideal for cleaning and disinfecting.

Enagic’s Advantage:

  • Larger titanium plates and higher power ensure better water separation and ionization.
  • Built-in flow regulators maintain consistent water quality.

The ionization process transforms water into:

  • Antioxidant-Rich Water: Neutralizes free radicals and reduces oxidative stress.
  • Alkaline Water: Promotes a balanced pH in the body, supporting overall health.

Enagic’s machines meet the highest global standards:

  • ISO 13485: Medical device certification.
  • ISO 9001: Quality control certification.
  • ISO 14001: Environmental management certification.
  • WQA Gold Seal: Recognized for exceptional water quality and safety.
  • Plastic-Free Lifestyle: Reduce reliance on bottled water and contribute to less plastic waste.
  • Eco-Friendly Cleaning: Replace harmful chemical cleaners with Kangen water for household use.
  • Sustainability: Enagic machines are designed to last, reducing waste compared to short-lived alternatives.

Yes! Kangen water is classified as medically graded.

  • Present the medical-grade certificates to security.
  • The water will be tested and allowed on the plane.

Enagic filters use calcium sulfite, a naturally occurring mineral, to disinfect water before it enters the carbon filter.

Key Facts About Its Components:

  • Calcium: Supports bone health and wound healing.
  • Sulfur: Promotes detoxification and skin health.
  • Oxygen: Enhances tissue health and energy levels.

Calcium sulfite breaks down during the ionization process, leaving no harmful residue in the water.

  • Self-Cleaning Features: Regularly reverses electric currents to clean the plates automatically.
  • Manual Cleaning: Monthly citric acid cleaning ensures longevity and performance.
  • Durable Design: Bolted assembly prevents damage and allows for easy refurbishment.

Want to know more?

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