FAQ
Got Questions? We’ve Got Answers!
1. Why Choose Enagic Over Competitors?
Certifications:
Enagic is the only water ionizer company in the world with:
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- Medical Grade Approval: Recognized by the Japanese Ministry of Welfare and Labor and the Japanese Association of Preventative Medicine for Adult Diseases (JAPMAD).
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- ISO Certifications: ISO 13485 (medical devices), ISO 9001 (quality control), and ISO 14001 (environmental management).
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- WQA Gold Seal: Awarded by the Water Quality Association for exceptional water quality.
Used in Hospitals:
Over 250 hospitals in Japan use Enagic’s machines due to their superior quality and it is endorsed by 6,500 Japanese doctors.
What Doctors Say:
Dr. Hiromi Shinya, inventor of colonoscopy, states, “Kangen Water is considered the very best drinking water because of its incomparable powers of hydration, detoxification, and anti-oxidation.”
Handmade Excellence:
Each machine is hand-assembled by a single technician, undergoing rigorous quality checks to ensure top performance.
2. Why Are Enagic Machines Premium Products?
Premium Materials:
- Enagic uses 99.9% pure titanium plates coated in platinum, ensuring durability and high electrical conductivity.
- Platinum costs $2,000 per ounce; titanium costs $500 per pound.
Superior Performance:
- Enagic machines provide 4x more power than competitor machines, producing water with consistent ionization and antioxidant properties.
- Competitor machines often use cheaper mesh plates, which degrade faster, leach metals into the water, and have shorter lifespans (3–7 years vs. Enagic’s 15+ years).
Lifespan and Longevity:
With proper care, Enagic machines, including the K8, are designed to last 15-25 years. Regular maintenance, such as monthly citric acid cleaning and following the manufacturer’s care guidelines, ensures consistent performance and extends their lifespan.
In addition, Enagic offers affordable servicing options, such as a $40 refurbishment service, allowing machines to be cleaned and restored for continued use well beyond 15 years. Many users report their machines operating effectively for over 25 years, making them a truly lifetime investment.
3. What Is the Anespa?
The Anespa transforms your shower and bath water into mineral-rich, chlorine-free, hot spring-quality water.
Key Features:
- Removes contaminants like chlorine.
- Contains minerals such as Tufa, MIC Stone, and Power Stone for relaxing, slightly alkaline water.
- Produces water with micro-clusters, improving skin hydration and reducing irritation.
Did you know?
One 10-minute shower can expose you to more chlorine than drinking 8 glasses of tap water. Anespa protects your skin and health while providing a spa-like experience.
4. How Does Electrolysis Work?
The Science of Ionization:
Electrolysis is the process where water passes over charged titanium plates, separating it into two streams:
- Alkaline Water: Rich in antioxidants for drinking.
- Acidic Water: Ideal for cleaning and disinfecting.
Enagic’s Advantage:
- Larger titanium plates and higher power ensure better water separation and ionization.
- Built-in flow regulators maintain consistent water quality.
5. What Does the Ionization Process Do?
The ionization process transforms water into:
- Antioxidant-Rich Water: Neutralizes free radicals and reduces oxidative stress.
- Alkaline Water: Promotes a balanced pH in the body, supporting overall health.
6. What Certifications Does Enagic Have?
Enagic’s machines meet the highest global standards:
- ISO 13485: Medical device certification.
- ISO 9001: Quality control certification.
- ISO 14001: Environmental management certification.
- WQA Gold Seal: Recognized for exceptional water quality and safety.
7. What Are the Environmental Benefits?
- Plastic-Free Lifestyle: Reduce reliance on bottled water and contribute to less plastic waste.
- Eco-Friendly Cleaning: Replace harmful chemical cleaners with Kangen water for household use.
- Sustainability: Enagic machines are designed to last, reducing waste compared to short-lived alternatives.
8. Can I Take Kangen Water Through Airport Security?
Yes! Kangen water is classified as medically graded.
- Present the medical-grade certificates to security.
- The water will be tested and allowed on the plane.
9. What About the Calcium Sulfite Query?
Enagic filters use calcium sulfite, a naturally occurring mineral, to disinfect water before it enters the carbon filter.
Key Facts About Its Components:
- Calcium: Supports bone health and wound healing.
- Sulfur: Promotes detoxification and skin health.
- Oxygen: Enhances tissue health and energy levels.
Calcium sulfite breaks down during the ionization process, leaving no harmful residue in the water.
10. What Makes Enagic’s Cleaning System Unique?
- Self-Cleaning Features: Regularly reverses electric currents to clean the plates automatically.
- Manual Cleaning: Monthly citric acid cleaning ensures longevity and performance.
- Durable Design: Bolted assembly prevents damage and allows for easy refurbishment.
11. What is UKON?
Ukon is Enagic’s premium turmeric supplement made from wild turmeric (also called ukon in Japanese) grown in the rich soils of Okinawa, Japan. It is processed using 100% Kangen Water® and infused with essential oils for maximum absorption. Unlike common turmeric, Okinawan ukon contains a unique balance of curcumin and natural oils that support a healthy inflammatory response, immune function, and overall vitality.
Each capsule is made with carefully selected natural ingredients such as turmeric, rice bran oil, perilla seed oil, olive oil, and vitamin E. It is preservative-free, harvested with care, and designed to promote daily wellness.